Right of Withdrawal: If you are a consumer, you have the right to withdraw from the purchase made on www.valterfornaiser.com without providing any reason within 14 days of receiving the jewelry. The withdrawal period expires 14 days after the day on which you or a third party designated by you, other than the carrier, acquire physical possession of the goods.
Withdrawal Procedure: To exercise the right of withdrawal, you must inform Valter Fornasier C. S.a.S. of your decision through an explicit declaration (e.g., a letter sent by post, fax, or email). You may use the model withdrawal form available on our website, but it is not mandatory.
Effects of Withdrawal: In the event of withdrawal, all payments you have made will be reimbursed, including delivery costs (except for additional costs arising from your choice of a delivery method different from the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed of your decision to withdraw from this contract. Refunds will be made using the same means of payment you used for the initial transaction, unless otherwise agreed.
Return of Goods: You must send back or directly deliver the jewelry to Valter Fornasier C. S.a.S., Via dell’Artigianato, 32, 30020 Fossalta di Piave VE, without undue delay and in any event within 14 days from the day you informed us of your withdrawal from the contract. The direct costs of returning the jewelry will be at your expense.
Condition of Returned Goods: You are only responsible for the decrease in value of the jewelry resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the jewelry.