At Valter Fornasier C. S.a.S., we are committed to ensuring that your purchases arrive quickly and safely. We rely on the GLS shipping service. Here is how shipping and delivery works:
- Delivery Time: Standard delivery times vary depending on the destination. Generally, domestic shipments take 2 to 5 working days, while for international destinations times may vary.
- Shipping Costs: The shipping cost will be calculated according to the weight of the parcel and the destination. Exact details will be provided at checkout.
- Shipment Tracking: Once your order has been shipped, you will receive a tracking code by email. You can use this code on the GLS website to monitor the status of your shipment in real time.
- Delivery Policy: If you are not present at the time of delivery, GLS will leave a notice and make a second delivery attempt. If the second attempt is also unsuccessful, the parcel will be taken to the nearest GLS drop-off point, where you can pick it up.
- Customer Service: If you have any questions or problems with your shipment, please do not hesitate to contact us at info@valterfornasier.com or via our customer service at +39 353 4704281 (during working hours from 9 a.m. to 5 p.m. Italian time – CET)